We're passionate about making sure your wine arrives quickly and in pristine condition. Most orders are delivered within 3 working days but please say if you require quicker delivery as this can usually be achieved. Delivery will be made Monday to Friday between 7am and 7pm.
FREE delivery on orders that are £100 or more*
For orders under £100 delivery is £7.50 on the UK mainland, or £15 for Northern Ireland.
- Sorry, we cannot deliver to the Channel Islands, Isle of Man and Scilly Isles, or any addresses outside of the UK.
- Parcelforce will email and/or text you the day before delivery with the parcel tracking information.
- If nobody is at home when Parcelforce deliver, they will attempt delivery to a neighbour. Parcelforce will not leave a parcel without a signature.
- Deliveries are fully insured by us until the goods arrive in your possession.
- Parcelforce will attempt delivery twice. If the they can't deliver twice, or get no response to the calling cards, the wine will be held for one week at the nearest Parcelforce depot. If the parcel is not collected after one week it will be returned to us, and we will have to charge for delivery again if you need us to re-send the wine.
- In some instances we may deliver your order via our own delivery vans. In this case we will be in touch to arrange a time and date as text and email notifications will not apply.
Pickup in our Bath store
Orders will be available for collection from the Great Western Wine shop, Unit 3-4 Wells Road, Bath, BA2 3AP only. Please be aware that it can take up to 3 business days for your wine to arrive - we'll contact you after you order to let you know when we expect to have it, and when your order is ready for collection. Please ensure you bring a valid photo ID and the card used for payment along with a copy of your order. If you are unable to collect your order within 30 days of purchase, your order will be cancelled and payment refunded.